Samsung Galaxy S4: Owner Wakes Up to Burning Smell of Android Smartphone, Rival HTC Offers One M8 as Replacement
By Jenalyn Villamarin | July 29, 2014 2:48 PM EST
A Samsung Galaxy S4 smartphone owner, identified as Reddit user TweektheGeek, shared the story about the Android device burning up on social media. The incident reached the South Korean technology giant but failed to replace the owner's smartphone so rival company HTC entered the picture and made an offer that cannot be refused.
The smartphone owner shared that the burning smell of his Samsung Galaxy S4 woke up him. The Android device, with the original Samsung battery and charger, started to melt while charging overnight. Click HERE to see photo of the damaged Samsung Galaxy S4.
The unnamed owner further recounted that he contacted Samsung and told the company about the incident. Reddit user TweektheGeek revealed that he was promised to receive a smartphone replacement as well as an empty box where the damaged phone will be placed when sent back to the company.
However, the owner only received the empty box and never got his replacement phone. The owner tried several times to get in touch with the company but revealed that his complaints were ignored.
According to the VRZone report, HTC USA Product Manager Leigh Momii saw TweektheGeek's story on Reddit and responded to the post to help him with his smartphone problem. The HTC Product Manager offered the owner with a free HTC One M8 as a replacement for the damaged Samsung Galaxy S4. If Samsung did send the replacement smartphone that they promised, the condition that HTC set for the user is to sell Samsung's replacement phone and donate the money earned to charity.
This is not the only burning incident that happened to a Samsung Galaxy S4. In the REM report, another owner identified as 13-year-old Ariel Tolfree woke up to the burning smell of the deformed Samsung Galaxy S4 beneath her pillow.
Samsung explained that heat built up in Ariel's smartphone because having the device under the pillow cuts off air circulation causing the heat stack and setting it on fire. The Tolfree family confessed that a battery replacement was done on Ariel's Samsung Galaxy S4 apparently coming from a third party battery provider.
In Ariel's case, Samsung still agreed to replace the damaged Samsung Galaxy S4 with a new phone. The report further revealed that the company has agreed as well to replace Ariel's bedding and pay for the other damages.
More Articles to Read:
Samsung Galaxy Alpha: Samsung to Unveil the Metal Version of Samsung Galaxy S5 in August - Report - [READ]
Nokia Lumia 930: Protective Flip Cover Case Accessory for Windows Phone Handset to be Available Soon - [READ]
To contact the editor, e-mail:
Most Popular Slideshows
- Gennady Golovkin Next Fight Options: Canelo Alvarez, Miguel Cotto Or Julio Cesar Chavez Jr.
- NFL MNF: Pittsburgh Steelers 30, Houston Texans 23 [PHOTOS]
- 2014 MLB World Series Game 1: San Francisco Giants 7, Kansas City Royals 1 [PHOTOS]
- 2014 MLB World Series - Game 2: Kansas City Royals 7, San Francisco Giants 2 [PHOTOS]
Join the Conversation
- Qualcomm Snapdragon 64-Bit Octa-Core CPU Expected On Samsung Galaxy S6 And Sony Xperia Z4
- Nexus 9 NVIDIA Tegra K1 Beats Nexus 6 Adreno 420, Galaxy Note 4 Mali T-760 In GPU Tests
- Android 5.0 Lollipop SDK Makes Rooting More Difficult And Overriding Impose Serious Risk To Attacks
- Skype Gets A New Exclusive Feature On The Windows Phone
- More PS4. 2.0 Firmware Update Details; PlayStation Plus November Lineup Revealed
- The Pirate Bay Blockade: Cost Of Blocking Websites Like TPB Is Ridiculously High
- Virginia Woman Who Posted Naked Image Of Ex-BF’s New Partner 1st Person Charged Under Revenge Porn Law
- No Mercy: ISIS, Father Stones to Death Daughter for Alleged Adultery
- iOS 8 Jailbreak Release Date is Doomed as Team Evad3rs Opts Out, Pangu Hits Snag – Report
- Google Nexus 6 vs. iPhone 5S: 4 Important Things to Consider Before Switching to Android Lollipop
- Israel Loses A Friend in UN Security Council As New Zealand Replaces Australia
- Swedish Military Spots ‘Russian Submarine’ Off Stockholm Coast, An Alarming ‘Security Game Changer’