Samsung Galaxy Tab S Encounters Overheating Problems; Rear Panel Gets Deformed Due to Heat
By Pavithra Rathinavel | July 19, 2014 7:48 PM EST
Recently released Samsung Galaxy Tab S series of tablets with 8.4-inch and 10.5-inch displays were well received by both critics and users alike. However, there is a complaint from one user pertaining to the overheating problem of the brand new Galaxy Tab S tablet. Apparently, the extra heat caused the rear panel of the tablet to get deformed, putting the tablet owner in a difficult situation.
Samsung flags are set up at the main entrance to the Berlin fair ground before the IFA consumer electronics fair in Berlin in this August 28, 2012 file photo. Samsung Electronics Co Ltd is emerging as a major player in its local debt market, buying more South Korean-issued bonds as it juggles a $60 billion cash pile. Samsung's push into private bank debt and government bonds underscores the challenges faced by the electronics giant in managing its massive cash holdings, with local banks reluctant to overload on short-term deposits from Samsung.
A Samsung Galaxy Tab S owner from Russia has reported the overheating problem. Apparently, the Russian user uses the Exynos-powered Galaxy Tab S. Specifically, the non-LTE version of Samsung Galaxy Tab S is powered by a superior octa-core (Exynos 5) processor clocked at 1.9 GHz quad-core and 1.3 GHz quad-core.
Going by the reports, the LTE version of the Galaxy Tab S powered by a quad-core (Qualcomm Snapdragon 800) processor clocked at 2.3 GHz may not have the overheating problem. The same Russian user informed that upon installing and updating software for the very first time, the heat from the Exynos 5-powered tablet shot up significantly. However, while playing 3-D games, the Galaxy Tab S goes one step further and the heat becomes unbearable.
Because of the overheating, the perforated rear panel of the Galaxy Tab S deformed slightly. Interested readers can check out the images of slightly deformed rear of the Galaxy Tab S from Phone Arena.
Hi-Tech.Mail.Ru, from which this report originated, requested an official comment from Samsung regarding the incident. Here is what the company replied (translated via Google Translate):
"For Samsung's customer satisfaction is our highest priority devices - so at the moment we are carefully considering this case. Although the deformation of the housing cover is negligible and does not pose problems for the operation of the tablet, the owner of the tablet with this defect can contact your nearest Samsung service center for its elimination."
Phone Arena believes this incident to be an isolated case, as after searching forums, no other concern regarding overheating of the Tab S was spotted.
Samsung introduced the Super AMOLED display on tablets for the first time with Galaxy Tab S. Notably, the Super AMOLED display is one of the most appreciated features of the Galaxy S5 smartphone released this year.
The WQXGA (2,560 x 1,600) Super AMOLED display comes packed with the ability to deliver more than 90 per cent of Adobe RGB colour range. The contrast ratio of the Galaxy Tab S stands at a striking 100,000:1 ratio. Based on this, users can expect the viewing experience to be remarkable in the latest Galaxy Tab S series of tablets.
In addition, the company also created a record for producing the thinnest tablet in the world with its 0.26-inch Galaxy Tab S tablets, according to Phone Arena.
Did any of you face overheating problems with Galaxy Tab S? Feel free to leave a comment.
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