HTC One, Moto G Android 4.4 KitKat Problems Arise: How to Fix Battery and Signal Loss

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By Precious Silva | July 10, 2014 2:57 PM EST

Installation of Android 4.4 KitKat reportedly brought out problems from HTC One and Moto G users. Some of these include huge battery drops and signal loss. Google advised users to uninstall a number of apps that access camera like Skype to prevent huge drops. As for signal loss and other reported problems, people may have to do more than just uninstall applications. 

REUTERS/Elijah Nouvelage
Google's senior vice president of Android, Chrome and Apps, speaks during his keynote address at the Google I/O developers conference in San Francisco June 25, 2014.

According to Google, uninstalling applications like Skype can help address bugs and other battery problems. However, this may not be a viable option for many who rely on Skype for many of transactions. Google noted that camera-using applications have been related to bug problems previously but those have been rare occasions. Majority of programs do not access the camera app unless opened. Actively using the applications affects the occurrence of bugs. It is best to check fixes from developers of the app or revert to previous OS. 

Whereas Motorola has tried working on gaining a lead of HTC, Sony and Samsung, releasing the Android 4.4 KitKat to its devices immediately may have backfired. According to Moto G users, instead of the battery enhancements, performance and interface improvements - the device has been plagued with the following issues: 

  • Lack of Airplane Icon notification - device does not display the setting
  • 'No Sim' notification
  • Mobile signal loss
  • Pop-errors related to Airplane mode
  • Drop calls
  • Signal problems during telephone calls

HTC One users have also been experiencing the same problem according to Tech Radar. In response to the problems, HTC sent out a statement to Android Central: "We are aware that a limited number of HTC users are experiencing difficulties with the KitKat update." 

"As a result, all FOTA updates have been temporarily suspended. HTC is committed to providing customers with the best possible mobile experience and we are working hard to resolve the issue quickly." 

For a quick fix, HTC One and Moto G users can switch to Airplane Mode. Turn it on and off prior to calls. Other fixes include clearing caches. Hard reset can be done if all else fails.

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(Photo: REUTERS/Elijah Nouvelage / )
Google's senior vice president of Android, Chrome and Apps, speaks during his keynote address at the Google I/O developers conference in San Francisco June 25, 2014.
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