How to Fix Android KitKat 4.4.2 Exchange ActiveSync (EAS) Error on Your Nexus, Galaxy and Other Android Devices

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By Precious Silva | December 30, 2013 6:06 PM EST

The Android 4.4 KitKat sought to bring better Android experience among devices. Likewise, it was also meant to reduce the fragmentation among Android devices. The operating system can run even on lower-end Android devices. While the Android 4.4 KitKat offered a range of benefits, a number of bugs or problems also came up. Google took everyone by surprise when it released two new updates: Android 4.4.1 and Android 4.4.2. 

It is natural for new operating systems to have bugs or problems. Companies usually take some time before releasing upgrades or fixes. Google changed that when it released the two sub versions, Android 4.4.1 and Android 4.4.2, just as immediately. The problems do not seem to stop. 

Android users have also reported experiencing trouble syncing Exchange ActiveSync. Google has already acknowledged the problem. However, the company does not consider the problem as urgent. Fortunately for users, there are third party providers offering quick fixes for such issues. According to a blog LanLogic, they experienced the problem with a Moto X Android 4.4.2 update. The user decided to contact Motorola for some technical support. 

An engineer part of the tech support, suggested the following steps to fixing the problem:

 1.       Go to Settings> Accounts> Corporate.

2.       Tap the three dots on the upper right corner and choose "sync now."

3.       Swipe down from the top of the screen and go through recent notifications. to show recent

4.       Look for the security alert and select it. Choose the option with activate now. 

According to the blog, once they followed the steps, the problem was resolved. The same procedures worked on a Nexus 7 device. People with Android devices can try the steps to fix their Exchange ActiveSync Error. 

With the problems cited for the Android 4.4 KitKat including its updates, there are now reports saying Google will release Android 4.4.3 update. Google usually never announces minor updates. The company simply makes the update available. As owners continue to work their way through bugs, analysts think internet search giant will release another update to fix remaining problems. People will have to wait for announcements of their device manufacturers to be sure. 

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