Amazon claims about 33 per cent of the Android tablet market with their Kindle Fire line-up and got positive reviews. However, some owners experienced the downside of Kindle Fires and may need to deal with them by applying the easy solutions and workarounds provided here.
Purple or Blue Haze Appearing on Screen
Some users reported a purple or blue haze appearing around the screen edges of the Kindle Fire HDX which can be noticed if the background is white. The problem boils down to manufacture defect which requires an immediate replacement.
Solution: Contact Amazon immediately or use the built-in Mayday feature on your tablet, then report the issue. Be detailed if the haze is a slight blue tint or very noticeable around the screen edges.
Amazon clarified that the device uses blue LEDs which results a narrow but faint blue tint around the edge of their tablet under white background.
Overheating can be very dangerous to the user and some owners reported issues with Kindle Fire HD during game plays, watching movies or surfing through the Web. In rare cases, the device will shutdown which could be a sign of faulty hardware.
Solution: Contacting Amazon is the only option if the overheating really persists on the device. Heat is common during use of electronic devices, but if the rear cover or front area becomes too hot, immediately get a replacement.
Some owners struggle with the email account updating and overall functionality of Kindle Fire HD and this is mainly experienced by Verizon and Comcast customers.
Solution: Use a free third-party email application such as K-9 mail or Kaiten mail or buy apps such as Enhanced email.
Unable to Start-Up
Sometimes both Kindle Fire HD and HDX may not turn on which can cause panic to the end user.
Solution: Plug the device to its AC power till the screen reacts. If not, remove it from the charger then hold the power key for 20 seconds. After that, hit the power key again to switch it on. Draining the battery may have caused it, so keep the device charged for at least an hour before turning it back on.
Device Hang Ups and Freezes
Hang ups and freezes may also occur which can be caused by certain apps, too much loaded RAM or a specific activity.
Solution: Hold the power key for 20 seconds so that the device will be forced to shut down. After that, press and hold power key to turn it on. Make sure that the device has enough battery level.
Unable to Recharge the Device
Kindle Fire HD owners reported several cases of battery related issues such as unable to charge, partial charging or very slow recharge.
Double Checking 1: Make sure that the tablet isn't being recharged via USB port on your computer. It will take twice as much time to recharge it via USB compared to the AC power.
Double Checking 2: Use the cables provided by Amazon on your Kindle Fire HD. Chargers and cables not compatible with Kindle tablets may cause slow recharging time.
Solution 1: Hold the power key for 20 seconds to shut it down then plug it on the AC power.
Solution 2: Try to use the charger with another device to determine if it's perfectly working.
Solution 3: Gently move or push the cable in if the charging light doesn't turn on.
Solution 4: Contact Amazon for a replacement.
Wi-Fi Connection Issue
Wi-Fi connection problems on Kindle Fire HD and HDX can be caused by several factors and the first thing you should do is to make sure that Airplane Mode is not enabled.
Solution 1: Reboot the Kindle tablet.
Solution 2: Restart the router to refresh connections
Solution 3: Perform a factory reset on your Kindle tablet. Pull down the notifications > More > My Account > Deregister > Confirm > pull down notifications bar > More > Device > Reset to Factory Defaults. Then set up your Wi-Fi network again. Make sure that the device have at least 50 per cent battery level before performing any reset.
Other Bugs, Issues and Problems
Kindle Fire HDX features Mayday app and use it anytime you are encountering an alarming problem on your device such as hardware, app loading even with stable Internet connection, touch screen response and others.
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