Jobs Lost Because of Apps
By Vittorio Hernandez | March 22, 2013 6:27 PM EST
As the world shifts more toward a global economy, information technology plays a bigger role in making things easier for people, from communicating with people on the other continents to more complex tasks such as preparing reports.
However, one weakness of the growing dependence on IT, particularly apps and other software as well as hardware, is the loss of jobs in different industries, usually affecting those with simple and routine tasks often done by people with limited education or work experience.
This results in banks hiring lesser tellers because many of the financial transactions that used to be done over-the-counter are now performed through ATMs or online.
Other job types which were lost or had lesser openings because of apps are loan officers, insurance adjusters, checkout clerks, restaurant order takers, citrus crop inspectors and concierges in malls, reported The Wall Street Journal.
As a result of the downsizing and greater dependence on apps, over one-third of total sales generated by Domino's Pizza come from mobile and online customers, disclosed Patrick Doyle, chief executive of the fast food.
Domino's uses apps developed for the company both by Apple and Google.
Another popular use of new apps is in major retail chains such as Wal-Mart which allows shoppers in some U.S. stores to use the cameras on their mobile phones to scan bar codes or items they purchase, making the beeline to the cashier unnecessary.
With lesser check-out workers needed, other Wal-Mart employees could be redeployed to do other functions such as assist buyers or restock shelves.
In the insurance industry, victims of calamities or accidents could send photos of their damaged homes or wrecked cars via their smartphones, making it unnecessary for the insurer to send a claims adjuster to the disaster or accident site.
Google Executive Chairman Eric Schmidt, who was in India for the launch of an initiative on catalysing start-ups, emphasised the vital role that apps on mobile units will play in boosting business.
"As smartphones are growing, mobile apps are also going to be a big thing and no company can ignore that," The Times of India quoted Mr Schmidt.
To contact the editor, e-mail:
Most Popular Slideshows
- Jennifer Lawrence & Nicholas Hoult Allegedly Split: Mad Max Actor Cheats with Kristen Stewart & Riley Keough - Reports
- Forever Lost: Indescribable Anguish for Malaysia Airlines MH17 Families, Remains of Some Victims May Never Be Found (PHOTOS)
- Taylor Swift Named Forbes' Second Highest Paid Country Musician [PHOTOS]
- Lunch with the Gods: Pope Francis Eats with Vatican Workers in Cafeteria
Join the Conversation
- Malaysia Airlines Considers Changing Name After MH370 and MH17 Tragedies
- Fast Food Meat Scandal: McDonald’s Suspend Nuggets and McSpicy Chicken Filets
- Texas Man Selling Condo With ‘Funniest and Most Revealing Ad’
- Tweens Fool Their Parents Online, McAfee Reports
- Debt-Laden Millennials Join Stock Market
- Google Nexus 6, 8 with Android L on Release Date Promises Killer Mobile Device Experience
- iPhone 6 Release Date Relevance to iOS Newbies: Specs Meaning, Price Considerations
- Killer Whales Gobble Japanese Whaling Crew
- 12-inch MacBook Apple Retina and 2014 MacBook Pro to Feature Liquid Sensors, Release in October
- The Pirate Bay Releases ‘The Mobile Bay’: Mobile Torrent Download Made Easier but Remains Illegal
- Travel at Own Risk; Emirates, Qantas Differ on Flying over Iraq Warzone; Emirates Reroutes, Qantas Pushes On