Papa John’s Lawsuit: Pizza Chain Faces $250 Million Claim For Illegal Spam Text Messages
By Maria Vultaggio | November 14, 2012 2:38 PM EST
Pizza chain Papa John’s is facing a $250 million class-action lawsuit for blasting customers with spamming text messages, reports CNN.
The plaintiffs say Papa John’s franchises sent their customers nearly 500,000 illegal messages in early 2010.
The spam texts offered deals to the customers for pizza, but some complained they were receiving 15 or 16 texts in a row, some of them in the middle of the night, court documents said.
“After I ordered from Papa John’s, my telephone started beeping with text messages advertising pizza specials,” Erin Chutich, a plaintiff on the class-action lawsuit, said in a statement. “Papa John’s never asked permission to send me text message advertisements.”
Papa John’s used the mass text messaging service, OnTime4U, which also is a defendant in the case.
The pizza chain was first sued for the illegal texts in 2010 and told their franchises and corporate restaurants that sending the texts “is most likely illegal,” CNN wrote.
Companies are not allowed to send advertisements via text message unless the customer requests the service, under the Telephone Consumer Protection Act.
Caroline Oyler, Papa John’s head of legal affairs, said the corporate text messaging program should not be sued because the messages were sent “by third-party vendors and a small number of franchisees,” she told CNN.
If the plaintiffs are awarded the $250 million, it could be the largest damage award ever recovered under the TCPA, according to the attorney reporesenting the class, Donald Heyrich.
The plaintiffs are asking for $500 per text, but could get $1,500 a text if the jury finds that Papa John’s willfully broke the law.
“We have noticed text message spam is increasing in part because advertisers see it as a great way to get their material directly into the hands of customers,” Heyrich said to CNN. “We hope this case keeps text message spam out of cellphones.”
But Oyer was defiant.
“We don’t agree with it and will continue to aggressively defend it,” she told CNN. “We’ll continue to litigate the case and defend the lawsuit and move to have it dismissed.”
To contact the editor, e-mail:
Most Popular Slideshows
- 2014 MLB World Series Game 1: San Francisco Giants 7, Kansas City Royals 1 [PHOTOS]
- 2014 MLB World Series - Game 2: Kansas City Royals 7, San Francisco Giants 2 [PHOTOS]
- NFL Thursday Recap - Denver Broncos 35, San Diego Chargers 21: Peyton Manning Has 3 TDs In Easy Win [PHOTOS]
- 2014 MLB World Series Game 3: Kansas City Royals 3, San Francisco Giants 2 [PHOTOS]
Join the Conversation
- 'Vampire Diaries' Executive Producer Julie Plec Weighs In On Having Season 7 Without Major Cast Members
- Unprecedented 8 Australians In the NBA In The 2014-2015 Season: Dante Exum, Patty Mills and Andrew Bogut Look To Make Big Contributions
- UFC President Dana White Open For The Return Of Brock Lesnar In The UFC
- Serena Williams Receives Written Apology From Russian Tennis Federation President
- Prince Harry Spotted Leaving Restaurant In London Followed By Ladies, Ignites Dating Reports
- Xiaomi Redmi 1S vs. Sharp Aquos Crystal – Specifications, Features And Price Showdown
- Verizon Motorola Droid Turbo Leaked Live Images Surfaces, Scheduled To Get Unveiled On Oct 28
- Update HTC One M7 with LG G2 with Android 4.4.2 as Sprint OTA: Fixes and Installation
- U.S. Targets Buyers of ISIS Oil, Threatens Sanctions
- ISIS Syria Airstrike Bombing Has Killed 550 People, Civilians Included
- Russia Blocking OSCE Monitoring Of Its Border With Ukraine
- Russia Slams US 'Double Standards' In The Fight Against ISIS